Netflix has not yet confirmed its plans to stop sharing passwords
Based on information from the Netflix support pages, a report published by The current appears to confirm details of how it will roll out password-sharing features in the US and elsewhere. However, Netflix has yet to announce the details of its plan or what it might look like when it rolls out more widely this year.
Netflix spokeswoman Kumiko Hidaka said in a statement given to The current and On the edge that “Briefly on Tuesday, a help center article containing information that was only applicable to Chile, Costa Rica and Peru went live in other countries. We have since updated it.”
We already know that Netflix is planning implementing password sharing more widely in the coming months. Netflix is testing the program with subscribers in Chile, Costa Rica and Peru since the beginning of last yearwhere it began requiring users to pay extra for additional users outside the subscriber’s primary household.
In your report The current cites this Netflix Help Center page as the source of her information. However, the information included in the article for US customers – and visible on an Internet Archive page taken yesterday — doesn’t match what’s listed today. Currently, this information is only available on the test country pages in Central and South America.
Hidaka explained in a statement emailed to On the edge that the text you see is applicable when Netflix launches its Extra Member offering in Chile, Costa Rica and Peru in March, but not in the US or other countries where it isn’t available. As for what else has been confirmed so far, she pointed to Netflix’s January earnings report, saying that “Later in Q1 we expect to start rolling out paid sharing more broadly.”
The rules on the archived page (and the pages for countries with additional members enabled) state that only people in your primary household can use one Netflix subscription. For multiple devices to use one subscription, Netflix says you must “connect to Wi-Fi at your primary location, open the Netflix app or website, and watch something at least once every 31 days” on the devices that you and your household members use to watch Netflix to stop device blocks on “trusted devices” that you can use anywhere.
The US oriented page we have access to today states that “people who don’t live in your household will have to use their own account to watch Netflix.” This is in contrast to the page for Costa Rica, Chileand Peru, which states that you must add an additional member for anyone using your subscription outside of your household. It also adds that it will use your IP address, device ID and account activity to determine when someone else is using your account.
Similarly, currently available US The support page for what Netflix considers a “household” is significantly different than the pages in the Costa Rica, Chileand Peru. On the US page, the company describes its idea of a household as just “people who live in the same place as the account owner.” Meanwhile, the pages for the three South and Central American countries provide more details on how to change your primary household, sign out of device accounts in different locations, or what can cause a device to be blocked.
This is a sneak peek at what you can expect when Netflix’s crackdown on password sharing goes into effect globally, and what headaches it could bring to people who just need to watch from different locations, or to people who love to use a VPN in the privacy of their own homes.
But when it comes to how Netflix will try get users in the US or other countries to buy sub accounts for all the exes, cousins, ex-roommates, and complete strangers hitchhiking on our streaming accounts, isn’t ready to say.
Update February 2, 3:37 PM ET: Added statement from Netflix regarding updates to support pages.
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