Residents were asked to conserve water as Jackson suffered a setback at the Curtis plant

JACKSON, MISS. (WLBT) – Customers can expect pressure fluctuations over the next 24 hours as the City of Jackson’s water system suffered a failure at the OB Curtis Water Treatment Plant Saturday night.

The teams spent the New Year working to get back on track.

“The water system was showing signs of recovery and reached 80 PSI by the end of the day Saturday,” Interim Third Party Manager Ted Henifin said in an email Sunday. “Elevated reservoirs have started to fill for the first time since Christmas.”

However, he said “overnight process challenges” at Curtiss, Jackson’s main treatment plant, have stalled that process.

“As a result, the distribution system lost pressure and most reported profits,” he said. “Many customers who had their water restored [on Saturday] lost tension again.’

Curtiss is the primary water treatment facility in Jackson, serving approximately 43,000 connections throughout the city, in Byram and parts of Hinds County.

Problems arose on the side of the conventional treatment of the plant. The details of the failure were under investigation. “It’s working again now,” Henifin said. “We don’t know what happened. We’re trying to figure it out.

Affected areas include mostly west, central, and south Jackson, as well as upstate areas in the capital city.

“The staff at OB Curtis is working diligently to fully restore the process and expects to return to earnings late today,” Henifin wrote. “The current goal is to fully restore system pressure by Monday evening into early Tuesday morning.”

The pressure must be above 80 PSI, or pounds per square inch, to ensure that all customers in the city have water. Pressure must be about 20 PSI at each connection before officials can begin testing to cancel boil water warnings.

As Jackson continues recovery efforts, a precautionary boil notice remains in effect for much of the city, except for those homes and businesses in the 39211 zip code.

“All customers with water are encouraged to conserve as much as possible to expedite the restoration of those without water,” Henifin wrote.

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